Privacy Policy
bet735 Data Practices

01 Introduction

This Privacy Policy ("Policy") describes how bet735 ("we", "us", "our", "the Platform") collects, processes, stores, shares, and protects personal information relating to individuals ("Users", "Players", "you", "your") who access or use the bet735 website available at https://bet735.bio, including the sportsbook, live betting, casino, slot games, mini-games, and all associated services.

By registering an account on bet735, depositing funds, placing a wager, or otherwise using any part of the Platform, you acknowledge that you have read and understood this Policy and that you consent to the collection and processing of your personal data in the manner described herein. If you do not agree with this Policy, you must not use the Platform.

This Policy should be read alongside the bet735 Terms & Conditions, which govern your use of the Platform as a whole. Terms defined in the Terms & Conditions carry the same meaning when used in this Policy unless otherwise stated.

02 Data Controller

For the purposes of data protection law applicable to the operation of this Platform, bet735 acts as the data controller responsible for the personal information of registered Players and website visitors. As data controller, bet735 determines the purposes for which and the means by which personal data is processed.

All data protection queries, access requests, erasure requests, and complaints should be directed to the bet735 data team via the following contact address:

03 Personal Data We Collect

bet735 collects personal data across several categories depending on how you interact with the Platform. The categories of personal data we collect are set out in the table below.

Where you choose not to provide personal data that is required for a specific purpose (such as identity verification documents required for withdrawal processing), bet735 may be unable to fulfil the relevant service for you. We will inform you at the time of collection if the provision of a particular data item is mandatory or optional.

04 How We Collect Your Data

bet735 collects personal data through the following means:

4.1 Direct Collection

You provide data directly to us when you register an account, complete identity verification, make a deposit or withdrawal request, contact our support team, participate in promotions, or submit feedback. This is the primary source of identity, contact, and financial data held by bet735.

4.2 Automated Collection

When you access and interact with the bet735 Platform, we automatically collect technical and usage data via server logs, cookies, pixel tags, and similar tracking technologies. This includes your IP address, device identifiers, browser configuration, and behavioural data such as which pages you visit and how long you spend on each section of the Platform.

4.3 Third-Party Sources

In certain circumstances, bet735 may receive personal data about you from third-party sources. These include:

• Payment processors and mobile financial service providers (bKash, Nagad, Rocket, Upay, and partner banks) who confirm transaction status and account ownership;
• Identity verification and KYC service providers who assist in validating the authenticity of documents you submit;
• Fraud detection and anti-money laundering screening services that cross-reference your data against known risk databases;
• Analytics partners that provide aggregated, anonymised data about Platform usage trends.

05 How We Use Your Personal Data

bet735 uses the personal data it collects for the following purposes:

• Account Management: Creating, maintaining, and administering your bet735 account, including processing registration, verifying your identity, and managing account security;
• Transaction Processing: Facilitating deposits and withdrawals in Bangladeshi Taka (৳) via your chosen payment method, and maintaining accurate financial records;
• Service Delivery: Enabling access to sportsbook markets, live betting, casino games, slot titles, and other Platform features you have contracted to use;
• Customer Support: Responding to your enquiries, resolving disputes, processing complaints, and providing technical assistance;
• Fraud Prevention & Security: Detecting, investigating, and preventing fraudulent activity, money laundering, multi-accounting, insider betting, and other prohibited conduct;
• Responsible Gaming: Monitoring wagering patterns to identify signs of problem gambling and, where appropriate, applying account restrictions in accordance with our responsible gaming obligations;
• Legal Compliance: Fulfilling our obligations under applicable anti-money laundering (AML), know-your-customer (KYC), and data protection laws;
• Marketing Communications: Sending you promotional offers, bonus notifications, and personalised recommendations where you have provided consent or where we have a legitimate interest in doing so — you may opt out at any time by contacting [email protected];
• Platform Improvement: Analysing usage data to improve the performance, reliability, and user experience of the bet735 Platform;
• Dispute Resolution: Maintaining records necessary to investigate and resolve payment disputes, bet settlement complaints, and account closure appeals.

06 Legal Basis for Processing

bet735 processes your personal data on one or more of the following legal bases, depending on the specific purpose of processing:

• Contractual Necessity: Processing required to fulfil our obligations under the Terms & Conditions that govern your account — including account creation, transaction processing, and service delivery;
• Legal Obligation: Processing required to comply with applicable anti-money laundering, counter-terrorist financing, data protection, and other laws to which bet735 is subject;
• Legitimate Interests: Processing carried out in pursuit of bet735's legitimate business interests — including fraud prevention, platform security, responsible gaming monitoring, and service improvement — where those interests are not overridden by your fundamental rights and freedoms;
• Consent: Processing carried out on the basis of your freely given, specific, and informed consent — primarily for marketing communications. You have the right to withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

07 Data Sharing & Disclosure

bet735 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share personal data only in the limited circumstances set out below, and only to the extent strictly necessary for the stated purpose.

7.1 Service Providers

We share data with trusted third-party service providers who process data on our behalf and under our instruction. These include payment processors (bKash, Nagad, Rocket, Upay, and partner banks), KYC and identity verification providers, fraud detection vendors, cloud hosting infrastructure providers, and customer support platform operators. All such providers are contractually required to handle your data securely and to use it only for the specified purpose.

7.2 Game Software Partners

When you access casino or slot games supplied by third-party studios — such as Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, or Ezugi — a session token and limited gameplay data are shared with the relevant studio solely to enable game functionality. These studios operate under their own data processing agreements with bet735 and are not permitted to use your data for independent marketing purposes.

7.3 Legal Disclosures

bet735 may disclose personal data to law enforcement authorities, regulatory bodies, or other competent public authorities where required to do so by applicable law, court order, or regulatory directive. In such cases, we will disclose the minimum information necessary to comply with the legal requirement.

7.4 Business Transfers

In the event of a merger, acquisition, asset sale, or corporate restructuring involving bet735, personal data held by the Platform may be transferred to the acquiring entity as part of the transaction, subject to the acquirer assuming equivalent data protection obligations. Users will be notified of any such transfer via the email address registered on their account.

08 Cookies & Tracking Technologies

bet735 uses cookies and similar tracking technologies to operate and improve the Platform. A cookie is a small text file placed on your device when you visit a website. The following categories of cookies are used on the bet735 Platform:

You may configure your browser to refuse or delete cookies; however, doing so may impair the functionality of the bet735 Platform, including your ability to log in and access account features. Strictly necessary cookies cannot be disabled as they are essential for Platform operation.

09 Data Retention

bet735 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our standard data retention periods are as follows:

• Active Account Data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with anti-money laundering record-keeping obligations;
• Transaction Records: Retained for a minimum of seven (7) years from the date of the transaction;
• KYC Verification Documents: Retained for five (5) years from the date of verification, or longer if required by applicable regulatory guidance;
• Customer Support Records: Retained for three (3) years from the date of the last interaction;
• Marketing Consent Records: Retained for the duration of consent and for one (1) year following withdrawal of consent, as evidence of the consent decision;
• Technical Logs: Retained for up to twelve (12) months for security and fraud investigation purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with an identifiable individual.

10 Data Security

bet735 implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption applied to all data in transit between your browser and our servers;
• Encryption at rest for sensitive personal and financial data stored on our servers;
• Role-based access controls ensuring that staff can access personal data only on a strict need-to-know basis;
• Regular security audits and penetration testing carried out by independent third-party specialists;
• Multi-factor authentication for internal systems that handle personal data;
• Formal data breach response procedures, including notification protocols where a breach is likely to result in a risk to affected individuals.

11 Your Data Rights

Subject to applicable law and certain limited exceptions, you have the following rights in relation to the personal data that bet735 holds about you:

• Right of Access: You have the right to request a copy of the personal data that bet735 holds about you, along with information about how it is processed;
• Right to Rectification: You have the right to request that inaccurate or incomplete personal data held by bet735 be corrected or completed;
• Right to Erasure: You have the right to request deletion of your personal data in certain circumstances — for example, where the data is no longer necessary for the purpose for which it was collected. This right is subject to our legal obligation to retain certain records (see Section 9);
• Right to Restriction: You have the right to request that bet735 temporarily restrict the processing of your personal data in certain circumstances, such as while a rectification request is being assessed;
• Right to Data Portability: Where processing is based on your consent or on contract, you have the right to receive a structured, machine-readable copy of the personal data you have provided to bet735;
• Right to Object: You have the right to object to processing based on legitimate interests, including direct marketing;
• Right to Withdraw Consent: Where processing is based on consent, you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of the above rights, please submit a written request to [email protected] with the subject line "Data Rights Request". bet735 will respond to all verified requests within thirty (30) days of receipt. We may require you to verify your identity before processing your request to prevent unauthorised disclosure.

12 Children's Privacy

The bet735 Platform is strictly intended for individuals who are 18 years of age or older. We do not knowingly collect, process, or store personal data relating to children under the age of 18. If you are a parent or guardian and have reason to believe that a child under your care has provided personal data to bet735 without your consent, please contact us immediately at [email protected] and we will take prompt steps to delete the relevant data and close the account.

bet735 operates mandatory age verification procedures during the account registration and KYC process precisely to prevent minors from accessing the Platform. Any account found to belong to a minor will be immediately closed.

13 Third-Party Services & Links

The bet735 Platform integrates with certain third-party services — including game providers, payment processors, and analytics tools — whose own privacy policies govern the collection and use of data within those services. bet735 is not responsible for the data practices of third-party services beyond its contractual obligations with those providers.

Game studios such as Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, and Ezugi may collect limited technical data within their game environments (such as game session duration and round results) for game integrity and audit purposes. This data is handled under their respective privacy frameworks and is not used by those studios to independently market to bet735 Players.

14 International Data Transfers

In operating the bet735 Platform, certain personal data may be transferred to, stored, or processed in countries outside Bangladesh. This may occur, for example, when data is stored on cloud infrastructure operated by international providers, or when identity verification is processed by a KYC partner with servers in another jurisdiction.

Where such international transfers occur, bet735 takes appropriate steps to ensure that your personal data receives a level of protection consistent with the standards described in this Policy. This includes entering into data processing agreements with relevant service providers that impose equivalent data protection obligations on those providers.

15 Amendments to This Policy

bet735 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or Platform functionality. When material changes are made, we will notify registered Players via the email address associated with their account at least seven (7) days before the revised Policy takes effect.

The effective date at the top of this Policy will be updated each time a new version is published. Your continued use of the bet735 Platform after the effective date of any amendment constitutes your acceptance of the revised Policy. We encourage you to review this page periodically to stay informed of how we handle your data.

16 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data that bet735 holds about you, please contact our data protection team using the details below:

For responsible gaming concerns, self-exclusion requests, or deposit limit queries, please visit our Responsible Gaming page or contact support directly.